Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we gather details you choose to share. This includes your name, company name, email address, phone number, delivery addresses, and any specific requirements for your floral needs. Payment information is collected when you place orders, though processing occurs securely via our payment partners.

For our corporate clients, we may also obtain additional business details such as company registration data, preferred delivery times, and budget considerations to help us tailor our service to your needs.

Our site automatically gathers technical details when you visit, including your IP address, browser type, device information, and navigation patterns. We use this data to enhance site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill orders and deliver excellent customer service. This includes processing orders, arranging deliveries, sending confirmations, and following up to ensure your satisfaction.

• Processing and fulfilling your flower orders and gift arrangements
• Keeping you informed about order status and delivery timelines
• Providing customer support and addressing your inquiries
• Improving our services based on your feedback and preferences
• Sending relevant updates about our offerings (with your consent)
• Maintaining records for business and legal compliance purposes

We also analyze aggregated, non-personal data to understand market trends and optimize our operations. For instance, we might assess which arrangements are most popular in different seasons to better plan inventory.

With your explicit consent, we may share information about seasonal offerings, special promotions, or new services that could be of interest to your business. You can opt out at any time by using the unsubscribe link in our emails or contacting us directly.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties for their marketing purposes. Your information remains within our business ecosystem and is shared only when necessary to deliver our services or comply with legal requirements.

We work with trusted partners who assist in delivering our services, including payment processors, delivery collaborators, and flower suppliers. These partners are contractually obligated to protect your information and use it solely for the services they provide to us.

We may disclose your information if required by United Kingdom law, court orders, or government regulations. This includes compliance with GST regulations, business licensing requirements, and other legal obligations applying to our operations in London and across United Kingdom.

Data Security and Protection

We take data security seriously and implement multiple layers of protection. Our systems use encryption for sensitive data transmission, secure servers for storage, and regular security updates to defend against threats.

Physical security measures protect our office systems, and access to personal information is limited to employees who need it for their work. Our team receives ongoing training on privacy practices and data handling.

Payment details are processed through secure, encrypted systems that meet industry standards. We do not store full credit card numbers on our systems; this information is handled by certified payment processors specializing in secure transactions.

While we maintain strong security protocols, no system is completely risk-free. We continuously monitor and update our security practices to address evolving threats and uphold high protection standards.

Your Rights and Choices

You hold several rights regarding your personal information. You can request to view what we have on file, ask for corrections to inaccurate data, or request deletion of your data where legally permissible.

• Access your personal information and understand how we use it
• Request corrections to inaccurate or outdated information
• Ask us to delete your personal information (subject to business and legal requirements)
• Opt out of marketing communications while continuing to receive service-related messages
• Request information about how your data has been shared
• File complaints about our privacy practices

We retain your information only as long as needed for business purposes and legal obligations. Order records are kept for accounting and warranty reasons, while marketing preferences remain until you request removal.

When we no longer require your information, we securely delete or anonymize it. Some details may be kept longer if required by United Kingdom business laws or legitimate interests like fraud prevention.

Cookies and Website Technology

Our site uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies are small files stored on your device that remember preferences and enable certain features.

Essential cookies are necessary for proper site functioning, enabling basic navigation and secure areas. These cookies do not collect personally identifiable information and are enabled by default when you visit our site.

We employ analytics cookies to learn how visitors interact with our site. This helps us identify popular content, optimize pages, and improve user experience. This data is collected in aggregate and does not identify individuals.

You can adjust cookie preferences through your browser. Be aware that disabling certain cookies may affect some website features and your overall browsing experience.

Business Transfers and Changes

If AtlasFieldQuilt undergoes significant business changes such as mergers, acquisitions, or asset sales, your personal information may be transferred as part of the transaction. We will inform you of any such changes and ensure your data remains protected under privacy standards aligned with this policy.

In the unlikely event that we cease operations, we would ensure your data is securely transferred to a successor entity (with appropriate privacy protections) or securely deleted according to data protection best practices.

Updates to This Privacy Policy

We may periodically update this privacy policy to reflect changes in our practices, services, or legal requirements. When substantial changes occur, we will notify you via email or by posting a notice on our website before they take effect.

Minor updates for clarity or administrative purposes may be made without prior notice. We encourage you to review this policy occasionally to stay informed about how we safeguard your privacy.

Children's Privacy

Our services are intended for businesses and adult consumers. We do not knowingly collect personal information from individuals under 18. If we later discover that we have collected data from someone under 18, we will promptly delete it from our systems.

Parents or guardians who believe we may have gathered information from their child can contact us using the details below, and we will address the matter promptly.

International Data Considerations

Our main operations are based in United Kingdom and data is stored and processed within the United Kingdom jurisdiction. Some service providers, however, may process data internationally. When this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

We comply with United Kingdom data protection regulations, including those concerning business operations, financial transactions, and customer data handling. Our practices align with evolving privacy standards in United Kingdom's digital economy.